Cookie Policy

Last Updated: October 2025

Welcome to Floky South Africa (“Floky”, “we”, “our”, or “us”).
This Cookie Policy explains how and why we use cookies and similar technologies on our website floky.co.za

We use these tools to improve your browsing experience, understand how visitors use our site, and deliver content and offers that are relevant to you.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site recognise your device and remember certain information about your visit — for example, your preferred language or items left in your cart.

Cookies do not harm your device and do not give us access to your personal files.

2. Types of Cookies We Use

We use several types of cookies on floky.co.za:

a. Essential Cookies

These are necessary for the website to function properly. They enable features such as:

Secure login and account management
Shopping cart and checkout functionality
Site security and fraud prevention

Without these cookies, certain parts of the website may not work as intended.

b. Performance and Analytics Cookies

These cookies help us understand how visitors use our site — for example, which pages are most popular and how users navigate between them.
We use this data to improve the website’s design, functionality, and user experience.

Analytics data is collected in a way that does not directly identify individuals.

c. Functionality Cookies

These cookies allow the website to remember your choices and preferences (such as language or region) to provide a more personalised experience.

d. Marketing and Advertising Cookies

If you have consented, we may use cookies to deliver relevant promotions and measure the effectiveness of our advertising campaigns.
These may be set by Floky or by our trusted advertising partners.

You can opt out or withdraw consent at any time — see Section 5 below.

3. Third-Party Cookies

We may allow third-party service providers (such as analytics or advertising networks) to place cookies on your device through our site.

These third parties may collect information about your online activity over time and across different websites to provide targeted content or measure performance.

All such providers are required to comply with POPIA and handle your data securely.

4. How Long Cookies Stay on Your Device

Session cookies are temporary and are deleted when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them manually.

5. Managing and Disabling Cookies

You can control or delete cookies through your browser settings. Most browsers let you:

View which cookies are stored on your device,
Delete all or specific cookies,
Block cookies from specific sites, or
Set your browser to reject all cookies.

However, please note that disabling essential cookies may affect site functionality and your shopping experience.

For more information on managing cookies, visit:
www.allaboutcookies.org

6. Your Consent

When you first visit floky.co.za, you will see a cookie banner asking for your consent to use non-essential cookies.
By clicking “Accept”, you agree to our use of cookies as described in this policy.

You can withdraw your consent at any time by adjusting your cookie preferences in your browser or via our cookie settings tool (if enabled).

7. Updates to This Policy

We may update this Cookie Policy occasionally to reflect changes in technology, regulations, or our business practices.
Any updates will be posted on this page with a revised “Last Updated” date.