Shipping Policy – Floky South Africa

Effective Date: 08 November 2025

Domestic Shipping (South Africa)

Free Shipping:
Enjoy free shipping on all orders over R1500 anywhere in South Africa.

Flat Rate Shipping:
A flat delivery fee of R100 applies to all orders under R1500 within South Africa.

Processing Time:

Orders are typically processed and shipped within 1–2 working days after payment is received.
A confirmation email with tracking information will be sent once your order has been dispatched.

Delivery Times

Delivery usually takes 2–5 working days, depending on your location.
Please note that delivery times may vary based on your area and courier schedules.
While we strive for timely delivery, Floky cannot be held responsible for delays caused by factors beyond our control, such as courier delays, load-shedding, weather conditions, or other unforeseen events.

Shipping Courier

We use Bob Go for reliable door-to-door delivery across South Africa.
Tracking details will be emailed to you upon dispatch.

International Shipping

We do not offer standard international shipping at this time.
Customers outside South Africa may contact us at support@floky.co.za for custom shipping arrangements.

Shipping Information

Please ensure that your shipping address and contact details are accurate and complete when placing your order.
Floky is not responsible for delays or losses resulting from incorrect or incomplete addresses.